FIZ CHEMIE works with a quality management system based on European standards. Customer benefits are our central concern. Quality-assured processes covering the range from production to sales and billing management ensure professional fulfillment of our mission to provide optimal support for our customers in their research with the latest, scientifically sound information and make state-of-the-art instructional systems of the highest quality available for training and continuing education. Moreover, as a member of the Gottfried Wilhelm Leibniz Scientific Community (Wissenschaftsgemeinschaft Gottfried Wilhelm Leibniz [Leibniz-Gemeinschaft/WGL]), we are obligated to maintain strict neutrality and the highest standards of data protection and privacy.

To us, quality means not just avoiding of errors, but also transparency, price stability, process reliability, professional business and personnel management as well as continuous learning and improvement.

We concentrate on creating quality, because the best quality assurance is getting it right the first time.